Privacy Policy
1. Controller
musicstgream.com (LLC, EDRPOU 58365615), 15 Rynok Square, Lviv, 79000, Ukraine, contact@musicstgream.com, +380 936 615 4476, controls personal data processed through this site and booking enquiries.
2. Data we collect
- Name, email address and phone number.
- Enquiry details: travel dates, destination, party size, notes.
- Technical data: IP address, device and browser data, cookie identifiers.
3. Purposes and legal basis
We process data to answer enquiries and take pre-contractual steps, to perform the contract, to meet legal duties, and — with your consent — for site security and analytics, under Закон України «Про захист персональних даних» № 3729-IX and Закон України «Про електронну комерцію» № 675-VIII.
4. Travel services
For tourist services we act as travel agent/intermediary and name the tour operator and key travel terms in the offer (Закон України «Про туризм» № 324/95-ВР).
5. Retention
Enquiries: up to 12 months after last contact. Contract and accounting records: 3 years or the statutory term. Analytics: up to 12 months.
6. Sharing
We share data with hosting, email and analytics processors and with the tour operator or suppliers needed to fulfil your booking, under confidentiality terms. We do not sell personal data.
7. Cookies
Non-essential cookies and trackers are used only with prior consent, per Закон України «Про захист персональних даних» № 3729-IX and Закон України «Про електронну комерцію» № 675-VIII. See the Cookie Notice.
8. Your rights
You may access, rectify, erase, restrict or object to processing, withdraw consent and request portability. Email contact@musicstgream.com; we respond within 30 days.
9. Complaints
Contact us first. You may also complain to the Ukrainian Parliament Commissioner for Human Rights and, on consumer issues, to Держпродспоживслужба under Закон України «Про захист прав споживачів» № 1023-XII.
10. Contact
musicstgream.com, LLC · 15 Rynok Square, Lviv, 79000, Ukraine · contact@musicstgream.com · +380 936 615 4476 · Managing Director: David Meyer.